Payment Methods

The Site uses the services of Razorpay for the purposes of online order payments. Razorpay enables payments through the following methods

1. Credit/Debit Cards
2. Net banking
3. Wallets (like PhonePe, Amazon Pay, Mobikwik, Freecharge, Airtel Money, Jio Money & PayZapp)
4. UPIs

The customer can cancel the payment any time before filling the payment method details (card no., userID for Net banking, Wallets and other such information) by quitting the page or closing the browser tab.

The Site has no control over the chargeback and it shall be applicable as per the respective payment method/bank rules.

In case of any concerns or queries relating to the payments on Razorpay, please reach out to their Customer Care at 1800-123-1272 (Monday to Friday - 9 AM to 6 PM)

Note:  For any packaging related concerns like tampered box or physical damage of any kind, "a video of the box being opened by you (unboxing video) showing the damaged part of the box/product" is now mandated by our courier partners as proof required against any damage complaints/claims. We request you to help us with the same while logging your complaint.

Please note that our team will not be able to represent or resolve your complaints if the unboxing video is not shared by you at the time of raising the complaint to our helpdesk at  jamboreesindia@gmail.com. Our Contact number is +91 9147062715.